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Only knowledge articles, knowledge questions, service catalog items, requests, requests items and task requests and their documents are returned as search hits.
Knowledge bases, knowledge categories, service catalogs and service categories categories requests, requests items and task requests are indexed but are not searchable.(Can be modified if requested)
Crawl Methods
Full Crawl: The ServiceNow Connector supports scheduling periodic full scans of the source system.
Incremental Crawl: The ServiceNow connector supports ChangeSet functionality.
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