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When clicking on the open button all items open directly in Salesforce - where users can see and edit the full content. The user must log in to Salesforce in order to display the items. Other buttons lead to related objects in Salesforce. The buttons displayed in ViaWorks Locator depends on the item type and its content. For example, only attachments can be downloaded. As an alternative to the buttons, rights clicking on the title lists the options available for an item.
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