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Old Version 6

changes.mady.by.user Tomasz Janista

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New Version Current

changes.mady.by.user Jeremy Sommer

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Release Notes

Released Versions

  • SDK 1.3 (viaworks 2.74 (ViaWorks 2.8)
  • SDK 1.5 (Locator 2.9)
  • SDK 1.4 6 (viaworks Locator 2.810)

Supported Version

The connector supports all ServiceNow's version.

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  • Knowledge Base
    • Knowledge Base Category
      • Knowledge Base Article
      • Knowledge Base Question
  • Service Catalog
    • Service Catalog Category
      • Service Catalog Item
    Request
    • Request
      • Item
    • Request Task

Only knowledge articles, knowledge questions, service catalog items and their documents are returned as search hits.
Knowledge bases, knowledge categories, service catalogs and service categories requests, requests items and task requests categories are indexed but are not searchable.(Can be modified if requested)

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