Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

NOTE: This guide applies to the Saga Platform based Locator installations (4.x and up). If you continue to use Locator 2.x or ViaWorks, the guide you need is How to add or replace a Locator 2.x or ViaWorks license

The license has to be added on the Locator main server. If there is any IT team involved who supports the servers, then they can add the license.

Start the Management Console

The Management Console is an application on your Locator server. To open it:

  • Open an elevated (“run as Administrator”) PowerShell session

  • Navigate to the Locator install directory

  • Run the script below to open the Locator Management Console:

    .\start-management-console.ps1

Open the License tab

Go to License → Add License

Activating an Online license

Online licenses are the default license type. Your Locator server has to validate the license against our licensing server, which requires an internet connection

Enter the Customer ID and License key you have received, then press OK:

Activating an Offline license

If your Locator environment does not have access to the internet, our licensing department may authorize Support to provide you with an offline license file.

These license files are generated for a specific machine, and to generate one we need the Machine ID displayed in the “Add Locator License” dialog:

To activate an Offline license, select the “Add a license using a license file” radio button and then choose the license file received from Support

Adding license extensions

  • If the license has the exact same features, user count and document count:

    • Select the old license

    • Click the Replace License button

    • Enter the details of the new license

    • Click OK

  • If the license has different features, user count or document count, the procedure above will fail with an error. In that case:

    • Add the extension as a new license following the process described above

    • Remove the old license.

    • Please be aware that this will clear the settings for all user accounts connected to the old license.

  • No labels