It’s common for users to upload documents they only use a few times. If those files were kept indefinitely, they would eventually overload the application’s limited finite storage capacity. To prevent that, PA uses cloud versions of Personal Assistant will limit data retention by default. In on-premises versions, this behaviour is disabled by default but can be enabled and configured by system administrators.
Personal Assistant in the cloud will indicate files behave differently for freemium users and for premium/corporate users:
For freemium users, inactive files will be deleted after 7 days since last use
For premium and corporate users, a 20/30 policy is in effect: files will be indicated with a warning 20 days
since last
use and deleted 30 days since last use.
Personal Assistant in Azure Marketplace will follow the same 20/30 policy by default, but can be set to use different limits
Personal Assistant in Locator / Saga does not limit supports data retention by default, but the feature can limits as an optional feature, but it is disabled by default and needs to be enabled in its settings in a similar way to the Cloud and Azure versions.the application configuration menu. If enabled, the default values are for the 20/30 policy but can set to use different limits