...
Released Versions
- SDK 1.3 (viaworks 2.74 (ViaWorks 2.8)
- SDK 1.5 (Locator 2.9)
- SDK 1.4 6 (viaworks Locator 2.810)
Supported Exchange Server Versions
...
- A license for the Exchange Connector.
- If Commvault Archive is to be indexed a license for the Commvault Archive is required.
- Azure AD connector needs to be installed if For Exchange Online, if you plan to use the Logon to hosted Exchange via cloud credentials option for Exchange Online is planned to be used, the Azure AD connector needs to be installed and configured with a connection to the same tenant
Supported Data Types
The connector supports indexing the following data types:
...
Required. Enables opening of items in Outlook.
Other information
...
Conditional Access:
Make sure that you don't have any conditional access rules which disable access to Office365 applications. Check if there is no restrictions for index user's location, device etc...
Also in 'Grand' tab under Access Control "MFA" shouldn't be checked, because connector doesn't support it.
For more info see: https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-policy-block-access