Customizing the Search Results

With ViaWorks (now Locator) 2.4, the search results templates were changed. Any custom templates developed for ViaWorks 2.3.x or earlier are not compatible with the ViaWorks 2.4 templates.

In ViaWorks 2.3.x and earlier, the templates were based on source types (e.g. SharePoint, Exchange, etc).  Starting with ViaWorks 2.4, templates are based on the item type: Appointment, Contact, Email, File.

There are two templates for each type:

• Item - controls what is presented for the individual search result
• Hover - controls what is presented in the hover panel, which contains the preview

For ViaWorks Versions 2.4.x - 2.5.x

The default templates are saved in:

Program Files\VirtualWorks\ViaWorks\RestService\Resources\TemplatesV3\Item
 Program Files\VirtualWorks\ViaWorks\RestService\Resources\TemplatesV3\Hover

To override the default templates, place the new HTML template file in:

 Program Files\VirtualWorks\ViaWorks\RestService\Custom\Resources\TemplatesV3\Item
 Program Files\VirtualWorks\ViaWorks\RestService\Custom\Resources\TemplatesV3\Hover

You will need to create the folder structure under the "Program Files\VirtualWorks\ViaWorks\RestService\Custom" folder. Templates placed in the Custom folder take precedence over the default templates and are not modified during a ViaWorks upgrade. 


For ViaWorks and Locator Version 2.6 or newer

...or in a theme specific folder:

 Program Files\VirtualWorks\ViaWorks\RestService\Custom\Resources\Themes\Standard\Templates\Item
 Program Files\VirtualWorks\ViaWorks\RestService\Custom\Resources\Themes\Standard\Templates\Hover

 Note: In ViaWorks 2.6, "Standard" is the only existing theme.  The "Simple" theme, which was available with ViaWorks versions 2.5.9336 - 2.5.9517, has been removed.