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The ayfie Document Handler is a native ayfieutility used for opening search result links.  It extends the functionality of the ViaWorks search results page. 

While ayfie Locator offers a solution that lets users "download a copy" of the searched document, this is not optimal for users who want to start working on their documents right away.  The Document Handler solves this problem.  It enables the web client to communicate with end user desktops to open files directly in the user's native application. 

Installing the Document Handler

The Document Handler is available from the Locator search page.  Click on the menu icon in the top right of the page, then click "Client Downloads”. Click the "Download and Install Document Handler" button to download the executable file.

1.  After downloading, run the file “DocumentHandler.exe”. 


2.  Accept the license agreement. Please read the license terms and mark the check box to confirm you accept the terms and conditions.

3.  Start the Installation
  • Simply click the "Install" button to initiate.  If the computer already has Microsoft .NET Framework v4.0 installed, the installation will typically take less than 20 seconds.  Otherwise it can take up to 20 minutes, depending on internet connection speed.
4.  Installation complete. Click "Close" to close the installation wizard.


Problems using the Document Handler with the Chrome Browser

When accessing the Locator search UI using Chrome, users may experience the problem where nothing happens when clicking on a search result link.  This may be due to a saved browser setting of which the user is unaware.  The user may have previously responded to the following browser dialog...



...by clicking "Do Nothing" with the "Remember my choice for all links of this type" check box checked.  This setting is saved in the %LOCALAPPDATA%\Google\Chrome\User Data\Local State" folder. 

The following PowerShell script will change the behavior so that the document handler is always invoked without the user seeing the dialog above:

$file = "$env:LOCALAPPDATA\Google\Chrome\User Data\Local State"

(Get-Content $file| ForEach-Object {$_ -replace '"vw":true','"vw":false'| Set-Content $file


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