Error Loading Available Fields

Problem

After upgrading ViaWorks (Locator) to 2.8, the error message "Error Loading Available Fields" appears when trying to create, view or edit reports in Supervisor.

Affects viainsight version 1.0.

Cause

Supervisor requires access to the Solr index. Upgrading ViaWorks from 2.7 to 2.8 changes the Solr URL and Supervisor does not pick up the change automatically.

Solution

These steps assume ViaWorks/Locator and Supervisor are installed in the default directories

1. From an elevated Notepad instance, open C:\Program Files\VirtualWorks\ViaWorks\ReportEngineService\Via.ReportEngine.RestServer.exe.config
2. Locate the key:
   1. <add key="SolrUrl" value="http://127.0.0.1:8983/solr/ViaWorksV2" />
3. Change the value to "http://127.0.0.1:8983/solr/ViaWorksCloud"
4. The line should now look like:
   1. <add key="SolrUrl" value="http://127.0.0.1:8983/solr/ViaWorksCloud" /
5. Save the file
6. Open the Services snap-in
7. Restart the Via.ReportEngine.RestServer service