ServiceNow Connector: Security

Authentication and Identification

The connector uses its own authentication and identification systems. As a result users receives user roles ids and user criteria ids which they belongs to in ServiceNow instance in the following format:

Scope: ServiceNow

Token: Users criteria id or user role id (example: a1ed0cbddb5033008b087b38689619cd)


Authentication

Currently, the connector supports only ADFS authentication, NAME ID is fetched from a SAML response, and then the connector checks if any user name or email in ServiceNow instance matches fetched name id, if there is a match authentication is successful. 


Document Security

Scope: ServiceNow

Token: Users criteria id or user role id (example: a1ed0cbddb5033008b087b38689619cd)

RuleType: DocumentAllowRule and DocumentDenyRule supported. Depends on Can read and Cannot read settings in ServiceNow instance.

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